company profile
Our integrity and professionalism come highly recommended.
We have delivered windfall revenues to our clients and have maintained a staff of skilled professionals to continue to provide these services for our clients.
We look forward to sharing our knowledge and skills to establish on-going financial security for your facility.
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CRRS, Inc was founded by Carolyn Kreissler in 1999 and she serves as sole-owner, Her vision for the company is to have a well-organized team committed to doing the work necessary in the right way to maximize the contractual reimbursement of claims, while improving both the Payors and Facilities claims processes. CRRS, Inc is a “ C” Corporation in good standing in the State of Missouri since August of 1999. Her team leadership and passion for excellence is reflected with past clients and ongoing business relationships.
Ms. Kreissler has been personally involved in the Healthcare Receivables Management Industry for over 30 years. She graduated from Penn Valley in1971 with an Associate Degree in the Medical field of study. She served as Business Manager in Hospital and Physician offices, as a CEO of a Hospice organization, CFO of a Hospital and now is the CEO of CRRS, Inc She has worked with Healthcare providers to maximize their receivables since employed as a CFO in the 90’s when Managed Care first developed.
Her comprehensive knowledge of the entire healthcare industry includes serving as a Business Administrator for several Physician practices, as well as establishing and administrating a Hospice Program in Benton and Henry Counties in rural Mid-Missouri. Her Code of Conduct is to utilize good organization, high ethics, tact and diplomacy to get the right thing done right, while effectively leading the team to accomplish the goal of maximizing contractual managed care revenue.
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Carolyn Kreissler, CEO
CRRS, Inc
660-287-7422
Memberships
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Active member of the Greater Kansas City Medical Managers Association. |
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Active member of AAHAM and served as Past Prsident for the State of Missouri Hawthorn Chapter |
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| Diane Friedemann is an Executive Management Professional having obtained her CMPE Certification in 2007. She has experience and expertise in all aspects of facilitating and managing the Revenue Cycle, from billing to collection. She also has 20+years in Third Party contract negotiation, management and auditing for Hospitals, Clinics, Physician Practices and Billing Services. Peter Drucker’s Management organization, McKenzie and Company, and other national management organizations have touted her cash flow achievements as contributing significantly above average results to the bottom line of Healthcare facilities that she has managed. She has been in Healthcare Management Consulting since 2009, specializing now in Claims Auditing and Recovery. | Leslie Johnson is a Senior Auditor that started working with CRRS in 2006. She is a licensed Life & Health Insurance Agent and has completed the AHIMA Coding Basics program. Her employment history includes experience working in the Accounting Department of an Orthopedic practice. Leslie's experience and education combine to give her a unique perspective and insight when auditing for underpayments. | Keith Waller has been working with data and databases since the mid 80s after receiving a M.A. in Computer Studies from NWMSU. After working in the education sector, he has devoted the last seven years to creating and maintaining a highly customized and effective database for the purpose of review, analysis, and recovery of under payments from insurance carriers to health care providers. | Stephen Adkins is the CRRS, Inc Marketing Director. He served as a certified executive project manager with IBM Global Services in Kansas City. During his years in the information technology field with IBM, he has performed a wide variety of application development projects for IBM and IBM clients. He specializes in the leadership of teams for application development and systems integration projects. As a marketing manager and leader in the Application Development Practice for IBM Business Consulting Services, Mr. Adkins has developed his expertise working with clients in the communications, distribution, retail, financial, transportation, process, government, manufacturing, health care, and insurance industries. He is currently on the faculty of the University of Phoenix School of Business and serves as an Executive Producer with a marketing and investment company, Joy to Come, Inc. As Marketing Director for Claim Review and Recovery Services, Inc., Mr. Adkins provides strategic marketing and customer relationship management support. |
Testimonials
Golden Valley Memorial Hospital - 2017
Carolyn and her team at CRRS have made a major impact on our recoveries at Golden Valley Memorial Hospital. Previously we did not have a process to verify and audit insurance payments on a consistent basis. The only times we recognized that an insurance company did not pay us correctly is if we manually audited the account. Even once we found the discrepancy it was a struggle to carve out time to follow up with the payer. Multiplied over several thousand claims a month we could not afford the time to conduct the audits and the follow up, yet we did not want to continue to be underpaid.
CRRS has taken over the responsibility of conducting those audits and following up with our payers. The follow up they provide is invaluable. The CRRS team is focused on the recoveries and is very diligent about pursuing correct payments. They are able to spend the time corresponding with provider representatives and customer service representative at the various insurance companies and make sure they follow through with their contractual obligations.
Additionally CRRS helped us find areas where we were losing reimbursement because our claims were not set up appropriately for specific payers. Making those changes helped us bill and collect appropriately.
In all CRRS has helped us recover over $600,000 in a little over a year. If you are struggling to identify underpayments and/or follow up on underpayments, then I recommend you call Carolyn and see how she can help you.
Sincerely,
Ken Lanning
Director, Patient Business
Golden Valley Memorial